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Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010
Course type Essentials (What does this mean?)
| Course title | Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 |
|---|---|
| Delivery method | 
Classroom / Extended Classroom Available |
| RRP | £1830 exc. VAT |
| Days/Duration | 5 |
| Code | M10135 |
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Course dates
| Location | May | Jun | Jul | Aug | view later dates |
|---|---|---|---|---|---|
| Location | Sep | Oct | Nov | Dec | view earlier dates |
Extended Classroom
QA's online extended classroom learning |- |10, 24 |15, 22 |12 
Location Sep Oct Nov Dec view earlier dates QA's online extended classroom learning |- |- |- |- QA's online extended classroom learninglocation information and directions
10 Jun fewer than 5 places available £1,830 exc VAT 24 Jun fewer than 5 places available £1,830 exc VAT 15 Jul fewer than 5 places available £1,830 exc VAT 22 Jul fewer than 5 places available £1,830 exc VAT 12 Aug fewer than 5 places available £1,830 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in QA's online extended classroom learning
London
International House, E1W |- |3, 24 |22 |12 Location Sep Oct Nov Dec view earlier dates International House, E1W |30 |7, 28 |4, 18 |16 International House, E1Wlocation information and directions
03 Jun 5 or more places available £1,830 exc VAT 24 Jun 5 or more places available £1,830 exc VAT 22 Jul fewer than 5 places available £1,830 exc VAT 12 Aug 5 or more places available £1,830 exc VAT 30 Sep 5 or more places available £1,830 exc VAT 07 Oct 5 or more places available £1,830 exc VAT 28 Oct 5 or more places available £1,830 exc VAT 04 Nov 5 or more places available £1,830 exc VAT 18 Nov 5 or more places available £1,830 exc VAT 16 Dec 5 or more places available £1,830 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in International House, E1W
King William Street, EC4 |- |- |- |- Location Sep Oct Nov Dec view earlier dates King William Street, EC4 |- |- |- |2 King William Street, EC4location information and directions
02 Dec 5 or more places available £1,830 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in King William Street, EC4
Tabernacle Street, EC2 |- |17 |- |- Location Sep Oct Nov Dec view earlier dates Tabernacle Street, EC2 |- |- |- |- Tabernacle Street, EC2 location information and directions
17 Jun 5 or more places available £1,830 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Tabernacle Street, EC2
Midlands
Birmingham |- |10 |- |- Location Sep Oct Nov Dec view earlier dates Birmingham |2 |- |- |2 Birminghamlocation information and directions
10 Jun fewer than 5 places available £1,830 exc VAT 02 Sep 5 or more places available £1,830 exc VAT 02 Dec 5 or more places available £1,830 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Birmingham
Hinckley |- |- |- |19 Location Sep Oct Nov Dec view earlier dates Hinckley |- |- |25 |- Hinckleylocation information and directions
19 Aug 5 or more places available £1,830 exc VAT 25 Nov 5 or more places available £1,830 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Hinckley
North
Leeds, City Centre |- |17 |- |19 Location Sep Oct Nov Dec view earlier dates Leeds, City Centre |- |21 |- |16 Leeds, City Centrelocation information and directions
17 Jun 5 or more places available £1,830 exc VAT 19 Aug 5 or more places available £1,830 exc VAT 21 Oct 5 or more places available £1,830 exc VAT 16 Dec 5 or more places available £1,830 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Leeds, City Centre
Manchester |- |10 |15 |- Location Sep Oct Nov Dec view earlier dates Manchester |16 |- |4 |2 Manchesterlocation information and directions
10 Jun 5 or more places available £1,830 exc VAT 15 Jul 5 or more places available £1,830 exc VAT 16 Sep 5 or more places available £1,830 exc VAT 04 Nov 5 or more places available £1,830 exc VAT 02 Dec 5 or more places available £1,830 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Manchester
Newcastle |- |- |15 |- Location Sep Oct Nov Dec view earlier dates Newcastle |- |- |11 |- Newcastlelocation information and directions
15 Jul 5 or more places available £1,830 exc VAT 11 Nov 5 or more places available £1,830 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Newcastle
Stockport |- |- |- |- Location Sep Oct Nov Dec view earlier dates Stockport |- |14 |- |- Stockportlocation information and directions
14 Oct 5 or more places available £1,830 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Stockport
Scotland
Aberdeen |- |- |- |- Location Sep Oct Nov Dec view earlier dates Aberdeen |2 |- |- |- Aberdeenlocation information and directions
02 Sep 5 or more places available £1,830 exc VAT 13 Jan 5 or more places available £1,830 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Aberdeen
Edinburgh |- |- |29 |- Location Sep Oct Nov Dec view earlier dates Edinburgh |- |28 |- |- Edinburghlocation information and directions
29 Jul 5 or more places available £1,830 exc VAT 28 Oct 5 or more places available £1,830 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Edinburgh
Glasgow |- |- |- |- Location Sep Oct Nov Dec view earlier dates Glasgow |- |21 |- |- Glasgowlocation information and directions
21 Oct 5 or more places available £1,830 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Glasgow
South
Bristol |- |- |8 |- Location Sep Oct Nov Dec view earlier dates Bristol |- |7 |- |- Bristollocation information and directions
08 Jul 5 or more places available £1,830 exc VAT 07 Oct 5 or more places available £1,830 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Bristol
Exeter |- |- |29 |- Location Sep Oct Nov Dec view earlier dates Exeter |- |- |18 |- Exeterlocation information and directions
29 Jul 5 or more places available £1,830 exc VAT 18 Nov 5 or more places available £1,830 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Exeter
Milton Keynes |- |- |- |12 Location Sep Oct Nov Dec view earlier dates Milton Keynes |- |- |- |16 Milton Keyneslocation information and directions
12 Aug 5 or more places available £1,830 exc VAT 16 Dec 5 or more places available £1,830 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Milton Keynes
Reading |- |- |8 |- Location Sep Oct Nov Dec view earlier dates Reading |2 |- |- |2 Readinglocation information and directions
08 Jul 5 or more places available £1,830 exc VAT 02 Sep 5 or more places available £1,830 exc VAT 02 Dec 5 or more places available £1,830 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Reading
Overview
This course will provide you with the knowledge and skills to configure and manage a Microsoft Exchange Server 2010 messaging environment. This course will teach you how to configure Exchange Server 2010, as well as provide guidelines, best practices, and considerations that will help you optimize your Exchange server deployment.
Audience Profile
This course is intended for people aspiring to be enterprise-level messaging administrators. Others who may take this course include IT generalists and help desk professionals who want to learn about Exchange Server 2010. People coming into the course are expected to have at least 3 years experience working in the IT field—typically in the areas of network administration, help desk, or system administration. They are not expected to have experience with previous Exchange Server versions.
Those intending to take the 70-662: MCTS: Exchange Server 2010, Configuring exam will also benefit from attendance at this course.
Prerequisites
Before attending this course, students must have:
- Experience managing Windows Server 2003 or Window Server 2008 operating systems.
- Experience with Active Directory Domain Services (AD DS).
- Fundamental knowledge of network technologies including Domain Name System (DNS) and firewall technologies.
- Experience managing backup and restore on Windows Servers.
- Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and Internet Information Services (IIS) Administrator.
- Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet, and NSLookup.
- Fundamental knowledge of certificates and Public Key Infrastructure (PKI).
Delegates will learn how to
- Install and deploy Exchange Server 2010.
- Configure Mailbox servers and mailbox server components.
- Manage recipient objects.
- Configure the Client Access server role.
- Manage message transport.
- Configure the secure flow of messages between the Exchange Server organization and the Internet.
- Implement a high availability solution for Mailbox servers and other server roles.
- ◦Plan and implement backup and restore for the server roles.
- Plan and configure messaging policy and compliance.
- Configure Exchange Server permissions and security for internal and external access.
- Monitor and maintain the messaging system.
- Transition an Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010.
- Configure Exchange Server 2010 integration with Exchange Online.
- Configure the Unified Messaging Server role and Unified Messaging components.
Course Outline.
Module 1: Deploying Microsoft Exchange Server 2010
This module describes how to prepare for, and perform, an installation of Exchange Server 2010. This module also provides details on the Exchange Server 2010 deployment.
Lessons
- Overview of Exchange Server 2010 Requirements
- Installing Exchange Server 2010 Server Roles
- Completing an Exchange Server 2010 Installation
Lab : Installing Exchange Server 2010
- Evaluating Requirements for an Exchange Server Installation
- Preparing for an Exchange Server 2010 Installation
- Installing Exchange Server 2010
Lab : Verifying an Exchange Server 2010 Installation
-
Verifying an Exchange Server 2010 Installation
Module 2: Configuring Mailbox Servers
This module describes the Exchange Management Console and Exchange Management Shell management tools. This module also describes the Mailbox server role, some of the new Exchange Server 2010 features, and the most common Mailbox server role post-installation tasks. The module concludes with a discussion about public-folder configuration and usage.
Lessons
- Overview of Exchange Server 2010 Administrative Tools
- Configuring Mailbox Server Roles
- Configuring Public Folders
Lab : Configuring Mailbox Servers
- Configuring Mailbox Databases
- Configuring Public Folders
Module 3: Managing Recipient Objects
This module describes how you can manage recipient objects, address policies, and address lists in Exchange Server 2010, and the procedures for performing bulk management tasks in Exchange Management Shell.
Lessons
- Managing Mailboxes
- Managing Other Recipients
- Configuring Email Address Policies
- Configuring Address Lists and Address Book Policies
- Performing Bulk Recipient Management Tasks
Lab : Managing Exchange Recipients
- Managing Recipients
- Configuring Email Address Policies
- Configuring Address Lists and Address Book Policies
- Performing Bulk Recipient Management Tasks
Module 4: Managing Client Access
This module describes how to implement the Client Access server role in Exchange Server 2010.
Lessons
- Configuring the Client Access Server Role
- Configuring Client Access Services for Outlook Clients
- Configuring Outlook Web App
- Configuring Mobile Messaging
Lab : Configuring Client Access Servers for Outlook Anywhere Access
- Configuring Client Access Servers
- Configuring Outlook Anywhere
Lab : Configuring Client Access Servers for Outlook Web App and Exchange ActiveSync
- Configuring Outlook Web App
- Configuring Exchange ActiveSync
Module 5: Managing Message Transport
This module describes how to manage message transport in Exchange Server 2010, which includes topics such as components of message transport, how Exchange Server 2010 routes messages, and how you can troubleshoot message-transport issues. Additionally, this module provides details on deploying the Exchange Server 2010 Hub Transport server.
Lessons
- Overview of Message Transport
- Configuring Message Transport
Lab : Managing Message Transport
- Configuring Internet Message Transport
- Troubleshooting Message Transport
- Troubleshooting Internet Message Delivery
Module 6: Implementing Messaging Security
This module describes how to plan for and deploy an Exchange Server 2010 Edge Transport server role, and the security issues related to the deployment. Additionally, it describes how to configure secure Simple Mail Transfer Protocol (SMTP) messaging as well as Domain Security.
Lessons
- Deploying Edge Transport Servers
- Deploying an Antivirus Solution
- Configuring an Anti-Spam Solution
- Configuring Secure SMTP Messaging
Lab : Configuring Edge Transport Servers and Forefront Protection 2010 for Exchange Server
- Configuring Edge Transport Servers
- Configuring Forefront Protection 2010 for Exchange Server
Lab : Implementing Anti-Spam Solutions
-
Configuring an Anti-Spam Solution on Edge Transport Servers
Module 7: Implementing High Availability
This module describes the high-availability technology built into Exchange Server 2010 and some of the outside factors that affect highly available solutions. This module provides details about how to deploy highly available mailbox databases as well as other Exchange Server 2010 server roles.
Lessons
- Overview of High Availability Options
- Configuring Highly Available Mailbox Databases
- Deploying Highly Available Non-Mailbox Servers
- Deploying High Availability with Site Resilience
Lab : Implementing High Availability
- Deploying a DAG
- Deploying Highly Available Hub Transport and Client Access Servers
- Testing the High Availability Configuration
Module 8: Implementing Backup and Recovery
This module describes the Exchange Server 2010 backup and restore features, and what you should consider when creating a backup plan.
Lessons
- Planning Backup and Recovery
- Backing Up Exchange Server 2010
- Restoring Exchange Server 2010
Lab : Implementing Backup and Recovery
- Backing Up Exchange Server 2010
- Restoring Exchange Server Data
- Restoring Exchange Servers (optional)
Module 9: Configuring Messaging Policy and Compliance
This module describes how to configure the Exchange Server 2010 messaging policy and compliance features.
Lessons
- Introducing Messaging Policy and Compliance
- Configuring Transport Rules
- Configuring Journaling and Multi-Mailbox Search
- Configuring Personal Archives
- Configuring Messaging Records Management
Lab : Configuring Transport Rules, Journal Rules, and Multi-Mailbox Search
- Configuring Transport Rules
- Configuring Journal Rules and Multi-Mailbox Search
Lab : Configuring Personal Archives and Retention Policies
- Configuring Personal Archives
- Configuring Retention Policies
Module 10: Securing Microsoft Exchange Server 2010
This module describes how to secure your Exchange Server deployment by configuring administrative permissions and auditing and configuring secure access to the Exchange Server environment from the Internet.
Lessons
- Configuring Role Based Access Control
- Configuring Audit Logging
- Configuring Secure Internet Access
Lab : Securing Exchange Server 2010
- Configuring Exchange Server Permissions
- Configure Audit Logging
- Configuring a Reverse Proxy for Exchange Server Access
Module 11: Maintaining Microsoft Exchange Server 2010
This module describes how to monitor and maintain your Exchange Server environment. Additionally, it describes troubleshooting techniques for fixing problems that may arise.
Lessons
- Monitoring Exchange Server 2010
- Maintaining Exchange Server 2010
- Troubleshooting Exchange Server 2010
Lab : Maintaining Exchange Server 2010
- Monitoring Exchange Server 2010
- Troubleshooting Database Availability
- Troubleshooting Client Access Servers
Module 12: Upgrading from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010
This module describes the options that organizations have when they choose to implement Exchange Server 2010. Additionally, it describes how to transition an existing Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010.
Lessons
- Overview of Upgrading to Exchange Server 2010
- Upgrading from Exchange Server 2003 to Exchange Server 2010
- Upgrading from Exchange Server 2007 to Exchange Server 2010
Module 13: Implementing Exchange Online with Office 365
This module describes the Exchange Online features and how to integrate an on-premises Exchange Server 2010 deployment with Exchange Online.
Lessons
- Introduction to Exchange Online
- Deploying Exchange Online
Additional Reading
To help you prepare for this class, review the following resources:
- Microsoft Exchange Server 2010 Online Help documentation
- Microsoft Exchange Server 2010 Administrator's Pocket Consultant by William R. Stanek.
Related training courses
- Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010
- Planning, Deploying, and Managing Microsoft Exchange Server 2010 Unified Messaging
- Configuring, Managing and Maintaining Windows Server 2008 R2 Servers
- Planning and Implementing Windows Server 2008
- Microsoft Exchange Server 2010 SP2 for the Small and Medium Sized Business
Related certification and/or skills paths
This course forms part of the following certification track(s) or skills path(s):
Need help planning your training?
The easiest way to get help planning your training is to call one of our specialists on 0845 757 3888 or to email us info@qa.com. We'll be happy to help.
Knowledge in a Box
This course forms part of the following Knowledge in a Box programmes
What is Knowledge in a Box?
Knowledge in a Box is a new, convenient way to buy and take technical and professional best practice training. You get everything you need to become certified, all for one outstanding price, including a self-paced learning kit, classroom training courses, practice tests and examinations.
Knowledge in a Box - available only from QA - is a blended learning approach, which combines self-paced learning and classroom training into one seamless, powerful training programme.
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