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Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010
Course type Essentials (What does this mean?)
| Course title | Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 |
|---|---|
| Delivery method |  Classroom |
| RRP | £1750 exc. VAT |
| Days/Duration | 5 |
| Code | M10135 |
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Course dates
| Location | May | Jun | Jul | Aug | view later dates |
|---|---|---|---|---|---|
| Location | Sep | Oct | Nov | Dec | view earlier dates |
London
King William Street, EC4 |- |- |9 |- 
Location Sep Oct Nov Dec view earlier dates King William Street, EC4 |- |- |- |- King William Street, EC4location information and directions
09 Jul 5 or more places available £1,750 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in King William Street, EC4
Middlesex Street, E1 |- |11 |16, 23 |6, 13, 20 Location Sep Oct Nov Dec view earlier dates Middlesex Street, E1 |10, 17, 24 |1, 15, 29 |5, 19 |3, 10, 17 Middlesex Street, E1location information and directions
11 Jun limited availability £1,750 exc VAT 
16 Jul 5 or more places available £1,750 exc VAT 23 Jul 5 or more places available £1,750 exc VAT 06 Aug 5 or more places available £1,750 exc VAT 13 Aug 5 or more places available £1,750 exc VAT 20 Aug 5 or more places available £1,750 exc VAT 10 Sep 5 or more places available £1,750 exc VAT 17 Sep 5 or more places available £1,750 exc VAT 24 Sep 5 or more places available £1,750 exc VAT 01 Oct 5 or more places available £1,750 exc VAT 15 Oct 5 or more places available £1,750 exc VAT 29 Oct 5 or more places available £1,750 exc VAT 05 Nov 5 or more places available £1,750 exc VAT 19 Nov 5 or more places available £1,750 exc VAT 03 Dec 5 or more places available £1,750 exc VAT 10 Dec 5 or more places available £1,750 exc VAT 17 Dec 5 or more places available £1,750 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Middlesex Street, E1
Tabernacle Street, EC2 |28 |18, 25 |- |- Location Sep Oct Nov Dec view earlier dates Tabernacle Street, EC2 |- |- |- |- Tabernacle Street, EC2 location information and directions
28 May limited availability £1,750 exc VAT 18 Jun 5 or more places available £1,750 exc VAT 25 Jun fewer than 5 places available £1,750 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Tabernacle Street, EC2
Midlands
Birmingham |- |11 |16 |- Location Sep Oct Nov Dec view earlier dates Birmingham |3 |- |5 |- Birminghamlocation information and directions
11 Jun fewer than 5 places available £1,750 exc VAT 16 Jul 5 or more places available £1,750 exc VAT 03 Sep 5 or more places available £1,750 exc VAT 05 Nov 5 or more places available £1,750 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Birmingham
Hinckley |28 |- |- |- Location Sep Oct Nov Dec view earlier dates Hinckley |- |- |- |3 Hinckleylocation information and directions
28 May fewer than 5 places available £1,750 exc VAT 03 Dec 5 or more places available £1,750 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Hinckley
North
Stockport |- |- |- |20 Location Sep Oct Nov Dec view earlier dates Stockport |- |- |- |- Stockportlocation information and directions
20 Aug 5 or more places available £1,750 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Stockport
Manchester |- |18, 25 |2, 16 |6 Location Sep Oct Nov Dec view earlier dates Manchester |10, 17 |1, 15, 29 |12, 19, 26 |3, 17 Manchesterlocation information and directions
18 Jun fewer than 5 places available £1,750 exc VAT 25 Jun 5 or more places available £1,750 exc VAT 02 Jul 5 or more places available £1,750 exc VAT 16 Jul 5 or more places available £1,750 exc VAT 06 Aug 5 or more places available £1,750 exc VAT 10 Sep 5 or more places available £1,750 exc VAT 17 Sep 5 or more places available £1,750 exc VAT 01 Oct 5 or more places available £1,750 exc VAT 15 Oct 5 or more places available £1,750 exc VAT 29 Oct 5 or more places available £1,750 exc VAT 12 Nov 5 or more places available £1,750 exc VAT 19 Nov 5 or more places available £1,750 exc VAT 26 Nov 5 or more places available £1,750 exc VAT 03 Dec 5 or more places available £1,750 exc VAT 17 Dec 5 or more places available £1,750 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Manchester
Newcastle |- |18 |- |6 Location Sep Oct Nov Dec view earlier dates Newcastle |- |1 |- |3 Newcastlelocation information and directions
18 Jun 5 or more places available £1,750 exc VAT 06 Aug 5 or more places available £1,750 exc VAT 01 Oct 5 or more places available £1,750 exc VAT 03 Dec 5 or more places available £1,750 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Newcastle
Leeds, Brown Lane West |28 |- |9 |6 Location Sep Oct Nov Dec view earlier dates Leeds, Brown Lane West |10 |29 |12 |10 Leeds, Brown Lane Westlocation information and directions
28 May fewer than 5 places available £1,750 exc VAT 09 Jul 5 or more places available £1,750 exc VAT 06 Aug 5 or more places available £1,750 exc VAT 10 Sep 5 or more places available £1,750 exc VAT 29 Oct 5 or more places available £1,750 exc VAT 12 Nov 5 or more places available £1,750 exc VAT 10 Dec 5 or more places available £1,750 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Leeds, Brown Lane West
Leeds, City Centre |- |11 |- |- Location Sep Oct Nov Dec view earlier dates Leeds, City Centre |- |- |- |- Leeds, City Centrelocation information and directions
11 Jun fewer than 5 places available £1,750 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Leeds, City Centre
Scotland
Aberdeen |- |- |23 |- Location Sep Oct Nov Dec view earlier dates Aberdeen |17 |- |19 |- Aberdeenlocation information and directions
23 Jul 5 or more places available £1,750 exc VAT 17 Sep 5 or more places available £1,750 exc VAT 19 Nov 5 or more places available £1,750 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Aberdeen
Edinburgh |- |11 |- |13 Location Sep Oct Nov Dec view earlier dates Edinburgh |- |15 |- |10 Edinburghlocation information and directions
11 Jun fewer than 5 places available £1,750 exc VAT 13 Aug 5 or more places available £1,750 exc VAT 15 Oct 5 or more places available £1,750 exc VAT 10 Dec 5 or more places available £1,750 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Edinburgh
Glasgow |- |18 |- |- Location Sep Oct Nov Dec view earlier dates Glasgow |24 |- |12 |- Glasgowlocation information and directions
18 Jun fewer than 5 places available £1,750 exc VAT 24 Sep 5 or more places available £1,750 exc VAT 12 Nov 5 or more places available £1,750 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Glasgow
South
Bristol |- |- |9 |- Location Sep Oct Nov Dec view earlier dates Bristol |3 |- |5 |- Bristollocation information and directions
09 Jul 5 or more places available £1,750 exc VAT 03 Sep 5 or more places available £1,750 exc VAT 05 Nov 5 or more places available £1,750 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Bristol
Exeter |28 |- |- |- Location Sep Oct Nov Dec view earlier dates Exeter |17 |- |12 |- Exeterlocation information and directions
28 May limited availability £1,750 exc VAT 17 Sep 5 or more places available £1,750 exc VAT 12 Nov 5 or more places available £1,750 exc VAT 07 Jan 5 or more places available £1,750 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Exeter
Milton Keynes |- |11 |- |13 Location Sep Oct Nov Dec view earlier dates Milton Keynes |- |8 |- |10 Milton Keyneslocation information and directions
11 Jun fewer than 5 places available £1,750 exc VAT 13 Aug 5 or more places available £1,750 exc VAT 08 Oct 5 or more places available £1,750 exc VAT 10 Dec 5 or more places available £1,750 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Milton Keynes
Reading |- |- |30 |- Location Sep Oct Nov Dec view earlier dates Reading |3 |- |5 |- Readinglocation information and directions
30 Jul 5 or more places available £1,750 exc VAT 03 Sep 5 or more places available £1,750 exc VAT 05 Nov 5 or more places available £1,750 exc VAT Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 training in Reading
Overview
This five-day, instructor-led course will provide you with the knowledge and skills to configure and manage an Exchange Server 2010 messaging environment.
This course will teach you how to configure Exchange Server 2010, as well as provide guidelines, best practices, and considerations that will help you optimize your Exchange Server deployment. The primary audience of this course consists of people aspiring to be enterprise-level messaging administrators. Others who may take this course include IT generalists and help desk professionals who want to learn about Microsoft Exchange Server 2010. People coming into the course are expected to have at least 3 years experience working in the IT field-typically in the areas of network administration, help desk, or system administration. They are not expected to have experience with previous versions of Exchange Server.
Prerequisites
This course does not require previous Exchange Server experience, but does require that students have significant experience in managing Windows Server and Active Directory directory services or Active Directory Domain Services (AD DS).
- Fundamental knowledge of network technologies including Domain Name System (DNS) and firewall technologies
- Experience with the Microsoft® Windows Server 2003 and Microsoft Windows Server 2008 operating systems
- Experience with Active Directory® directory services in Windows Server 2003 or Windows Server 2008
- Experience managing backup and restore on Windows Servers
- Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and Internet Information Services (IIS) Administrator
- Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet and NSLookup
- Fundamental knowledge of certificates and Public Key Infrastructure (PKI)
- Basic experience with Windows Mobile
Delegates will learn how to
This course will teach you how to configure Exchange Server 2010, as well as provide guidelines, best practices, and considerations that will help you optimize your Exchange Server deployment.
- install and deploy Exchange Server 2010
- configure Mailbox servers and Mailbox server components
- manage recipient objects
- configure the Client Access server role in Exchange Server 2010
- configure message transport in Exchange Server 2010
- configure the secure flow of messages between the Exchange Server organisation and the Internet
- implement a high availability solution for Mailbox servers and other server roles in Exchange Server
- plan and implement a disaster recovery solution for Exchange Server 2010 servers
- plan and configure messaging compliance
- configure Exchange Server permissions and configure Exchange Server security for internal and external access
- monitor and maintain the messaging system
- transition an Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010
- configure the Unified Messaging Server role and Unified Messaging components
- implement high availability across multiple sites and implement Federated Sharing
Course Outline
Module 1: Deploying Microsoft Exchange Server 2010
This module describes how to prepare for, and perform, an Exchange Server 2010 installation. It also provides details on the Exchange Server 2010 deployment.
Lessons
- Overview of Exchange Server 2010 Requirements
- Installing Exchange Server 2010 Server Roles
- Completing an Exchange Server 2010 Installation
Lab : Installing Exchange Server 2010
- Evaluating Requirements for an Exchange Server Installation
- Preparing for an Exchange Server 2010 Installation
- Installing Exchange Server 2010
Lab : Verifying an Exchange Server 2010 Installation
- Verifying an Exchange Server 2010 Installation
Module 2: Configuring Mailbox Servers
This module describes the management tools that you can use to manage Exchange Server 2010. It also describes the Mailbox server role, some of the new Exchange Server 2010 features, the most common Mailbox server role post-installation tasks, and public folders.
Lessons
- Overview of Exchange Server 2010 Administrative Tools
- Configuring Mailbox Server Roles
- Configuring Public Folders
Lab : Configuring Mailbox Servers
- Configuring Mailbox Databases
- Configuring Public Folders
Module 3: Managing Recipient Objects
This module describes how you can manage recipient objects, address policies, and address lists in Exchange Server 2010. It also describes procedures for performing bulk management tasks in Exchange Management Shell.
Lessons
- Managing Mailboxes
- Managing Other Recipients
- Configuring E-Mail Address Policies
- Configuring Address Lists
- Performing Bulk Recipient Management Tasks
Lab : Managing Recipient Objects
- Managing Recipients
- Configuring E-Mail Address Policies
- Configuring Address Lists
- Performing Bulk Recipient Management Tasks
Module 4: Managing Client Access
This module provides details on how to implement the Client Access server role in Exchange Server 2010.
Lessons
- Configuring the Client Access Server Role
- Configuring Client Access Services for Outlook Clients
- Configuring Outlook Web App
- Configuring Mobile Messaging
Lab : Configuring Client Access Servers for Outlook Anywhere Access
- Configuring Client Access Servers
- Configuring Outlook Anywhere
Lab : Configuring Client Access Servers for Outlook Web App and Exchange ActiveSync
- Configuring Outlook Web App
- Configuring Exchange ActiveSync
Module 5: Managing Message Transport
This module details how to manage message transport in Exchange Server 2010. It also describes how to deploy and configure the Hub Transport server.
Lessons
- Overview of Message Transport
- Configuring Message Transport
Lab : Managing Message Transport
- Configuring Internet Message Transport
- Troubleshooting Message Transport
- Troubleshooting Internet Message Delivery
Module 6: Implementing Messaging Security
This module describes how to plan for and deploy the Edge Transport server role and the security issues related to the deployment. It also describes how to configure secure SMTP messaging as well as Domain Security.
Lessons
- Deploying Edge Transport Servers
- Deploying an Antivirus Solution
- Configuring an Anti-Spam Solution
- Configuring Secure SMTP Messaging
Lab : Configuring Edge Transport Servers and Forefront Protection 2010
- Configuring Edge Transport Servers
- Configuring ForeFront Protection 2010 for Exchange Servers
Lab : Implementing Anti-Spam Solutions
- Configuring an Anti-Spam Solution on Edge Transport Servers
Module 7: Implementing High Availability
This module describes the high availability technology built into Exchange Server 2010 and some of the outside factors that affect highly available solutions.
Lessons
- Overview of High Availability Options
- Configuring Highly Available Mailbox Databases
- Deploying Highly Available Non-Mailbox Servers
Lab : Implementing High Availability
- Deploying a DAG
- Deploying Highly Available Hub Transport and Client Access Servers
- Testing the High Availability Configuration
Module 8: Implementing Backup and Recovery
This module describes the backup and restore features built into Exchange Server 2010 and considerations for creating a suitable backup plan.
Lessons
- Planning Backup and Recovery
- Backing Up Exchange Server 2010
- Restoring Exchange Server 2010
Lab : Implementing Backup and Recovery
- Backing Up Exchange Server 2010
- Restoring Exchange Server Data
- Restoring Exchange Servers (optional)
Module 9: Configuring Messaging Policy and Compliance
This module describes how to configure the Exchange Server 2010 messaging policy and compliance features.
Lessons
- Introducing Messaging Policy and Compliance
- Configuring Transport Rules
- Configuring Journaling and Multi-Mailbox Search
- Configuring Messaging Records Management
- Configuring Personal Archives
Lab : Configuring Transport Rules, Journal Rules, and Multi-Mailbox Search
- Configuring Transport Rules
- Configuring Journal Rules and Multi-Mailbox Search
Lab : Configuring Messaging Records Management and Personal Archives
- Configuring Messaging Records Management
- Configuring Personal Archives
Module 10: Securing Microsoft Exchange Server 2010
This module describes how to configure administrative permissions with Role Based Access Control and how to secure the Exchange Server configuration.
Lessons
- Configuring Role Based Access Control
- Configuring Security for Server Roles in Exchange Server 2010
- Configuring Secure Internet Access
Lab : Securing Exchange Server 2010
- Configuring Exchange Server Permissions
- Configuring a Reverse Proxy for Exchange Server Access
Module 11: Maintaining Microsoft Exchange Server 2010
This module describes how to monitor and maintain Exchange Server 2010. It also describes how to troubleshoot Exchange Server when problems arise.
Lessons
- Monitoring Exchange Server 2010
- Maintaining Exchange Server 2010
- Troubleshooting Exchange Server 2010
Lab : Maintaining Exchange Server 2010
- Monitoring Exchange Server 2010
- Troubleshooting Database Availability
- Troubleshooting Client Access Servers
Module 12: Upgrading from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010
This module describes how to upgrade an existing Exchange Server 2003 or Exchange Server 2007 organization to an Exchange Server 2010 organization. It also describes the various considerations for implementing coexistence between the two messaging systems after an Exchange Server 2010 deployment.
Lessons
- Overview of Upgrading to Exchange Server 2010
- Upgrading from Exchange Server 2003 to Exchange Server 2010
- Upgrading from Exchange Server 2007 to Exchange Server 2010
Module 13: Implementing Unified Messaging
This appendix describes how Unified Messaging integrates Exchange Server with telephony networks. It also describes how to configure Unified Messaging.
Lessons
- Overview of Telephony
- Introducing Unified Messaging
- Configuring Unified Messaging
Lab : Implementing Unified Messaging
- Installing and Configuring Unified Messaging Features
Module 14: Advanced Topics in Exchange Server 2010
This appendix provides an overview of how to implement a highly available Exchange Server 2010 deployment across multiple data centers. It also describes how to deploy Federated Sharing.
Lessons
- Deploying Highly Available Solutions for Multiple Sites
- Implementing Federated Sharing
Related certification and/or skills paths
This course forms part of the following certification track(s) or skills path(s):
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Knowledge in a Box
This course forms part of the following Knowledge in a Box programmes
What is Knowledge in a Box?
Knowledge in a Box is a new, convenient way to buy and take technical and professional best practice training. You get everything you need to become certified, all for one outstanding price, including a self-paced learning kit, classroom training courses, practice tests and examinations.
Knowledge in a Box - available only from QA - is a blended learning approach, which combines self-paced learning and classroom training into one seamless, powerful training programme.
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