| Course title | delivery method | code | days |
|---|---|---|---|
| Extending Microsoft Dynamics CRM 2011 | M80295 | 3 | |
| Introduction to Microsoft Dynamics CRM 2011 | M80442 | 1 | |
| Marketing Automation in Microsoft Dynamics CRM 2011 | M80290 | 1 | |
| Microsoft Dynamics CRM 2011 Customization and Configuration | M80294 | 3 | |
| Microsoft Dynamics CRM 2011 Installation and Deployment | M80296 | 2 | |
| Reporting in Microsoft Dynamics CRM 2011 | M80445 | 1 | |
| Sales Management in Microsoft Dynamics CRM 2011 | M80291 | 1 | |
| Service Management in Microsoft Dynamics CRM 2011 | M80292 | 1 | |
| Service Scheduling in Microsoft Dynamics CRM 2011 | M80293 | 1 | |
| What’s New in Microsoft Dynamics CRM 2011? | M80289 | 1 | |
| Workflow and dialog processes in Microsoft Dynamics CRM 2011 | M80444 | 1 |