| Location | May | Jun | Jul | Aug | view later dates |
|---|---|---|---|---|---|
| Location | Sep | Oct | Nov | Dec | view earlier dates |
| Middlesex Street, E1 | |28 | |25 | |23 | |- | ![]() |
| Location | Sep | Oct | Nov | Dec | view earlier dates |
|---|---|---|---|---|---|
| Middlesex Street, E1 | |3 | |15 | |- | |- | ![]() |

| Birmingham | |- | |25 | |- | |- | ![]() |
| Location | Sep | Oct | Nov | Dec | view earlier dates |
|---|---|---|---|---|---|
| Birmingham | |- | |- | |26 | |- | ![]() |

| 25 Jun | 5 or more places available | £1,645 exc VAT | |
| 26 Nov | 5 or more places available | £1,645 exc VAT | |
| CompTIA A+ Essentials Certification (2009 Objectives) training in Birmingham | |||
| Exeter | |- | |- | |- | |- | ![]() |
| Location | Sep | Oct | Nov | Dec | view earlier dates |
|---|---|---|---|---|---|
| Exeter | |17 | |- | |- | |- | ![]() |

| 17 Sep | fewer than 5 places available | £1,645 exc VAT | |
| CompTIA A+ Essentials Certification (2009 Objectives) training in Exeter | |||
You will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems in this course.
Target Student: The target student is anyone with basic computer user skills who is interested in obtaining a job as an IT professional or PC technician. In addition, this course will help prepare students to achieve a CompTIA A Certification.
Please note – the exam is not taken at the end of the course. Those wishing to book an exam for another time will need to purchase an exam voucher.
Students taking this course should have the following skills: end-user skills with Windows®-based personal computers, including the ability to: browse and search for information on the Internet; start up, shut down, and log on to a computer and network; run programs; and move, copy, delete, and rename files in Windows Explorer. Students should also have basic knowledge of computing concepts, including the difference between hardware and software; the functions of software components, such as the operating system, applications, and file systems; and the function of a computer network.
An introductory course in a Windows operating system, or equivalent skills and knowledge, is required.
Upon successful completion of this course, students will be able to:
Lesson 1: Personal Computer Components
Lesson 2: Operating System Fundamentals
Lesson 3: PC Technician Professional Best Practices
Lesson 4: Installing and Configuring Peripheral Components
Lesson 5: Examining System Components
Lesson 6: Maintaining and Troubleshooting Peripheral Components
Lesson 7: System Component Troubleshooting Techniques
Lesson 8: Installing and Configuring Operating Systems
Lesson 9: Maintaining and Troubleshooting Microsoft Windows
Lesson 10: Network Technologies
Topic 10A: Network Concepts
Lesson 11: Supporting Laptops and Portable Computing Devices
Lesson 12: Supporting Printers
Lesson 13: Personal Computer Security Concepts
Appendix A: Mapping Course Content to the CompTIA® A ® Essentials 220-701 Exam Objectives
Appendix B: CompTIA A Acronyms
Appendix C: A Brief History of Personal Computers
This course forms part of the following certification track(s) or skills path(s):
The easiest way to get help planning your training is to call one of our specialists on 0845 757 3888 or to email us info@qa.com. We'll be happy to help.
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