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Customer Service

Training courses

Customer Service
Course title typecodedays
Delivering Customer Service ExcellenceEssentials courseMPDDCSE2
Internal Customer Service Excellence Energiser SessionEssentials courseMPDICSEKE3 hours
Managing Customer Service ExcellenceEssentials courseMPDMCSE1
Maximising Customer Satisfaction in a Technical EnvironmentEssentials courseMPDMCSTE2
Motivating and Understanding Sales TeamsEssentials courseTPMLT32
  • Key to course types: (What do these mean?)
    • Essentials courses
    • Specialist courses
    • Performance courses
    • Fast-track courses
    • E-learning courses

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Professional Development training

Courses

Professional development training

 

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