Stepping up to Management

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Print course outline | Download Word document | Link to page: http://www.qa.com/MPDSUTM2

Course dates

Until January 2012 this course will be run as a 4 day event. For detailed overview and 2011 dates please click here

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London
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    International House, E1W|-|11|-|12show prices/book
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    11 Jun limited availability £1,405 exc VATrequest availability
    12 Aug 5 or more places available £1,405 exc VAT

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    14 Oct 5 or more places available £1,405 exc VAT

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    02 Dec 5 or more places available £1,405 exc VAT

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    Stepping up to Management training in International House, E1W
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    King William Street, EC4|22|-|-|-show prices/book
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    22 May limited availability £1,405 exc VATrequest availability
    Stepping up to Management training in King William Street, EC4
North
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    Stockport|-|-|23|-show prices/book
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    23 Jul 5 or more places available £1,405 exc VAT

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    Stepping up to Management training in Stockport
Scotland
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    29 Oct 5 or more places available £1,405 exc VAT

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    Stepping up to Management training in Edinburgh

Print course outline | Download Word document | Link to page: http://www.qa.com/MPDSUTM2

Overview

As you embark on your new career as a manager this course will give you the tools and techniques to help you to make a success of your new role.

Companies need managers to motivate and drive teams; there is a huge benefit in terms of work and time saved by managers who are confident in their management approach.

This course is a blend of highly interactive training sessions which will embed the key skills needed to succeed in management.

Who will this course benefit?

This course is ideal for anyone new to a management role.

Prerequisites

Delegates will be provided with pre-course leadership wheel prior to attending the course by email. The success on the course will be enhanced by close attention to the pre-work material. If you have not received your pre- work material within one week of the start of your course, please contact your Account Manager.

By the end of the course you will be able to:

  • recognise the key characteristics of a great leader
  • identify the differences between management and leadership skills
  • identify your preferred styles of leadership and identify the impact your behaviour has on others
  • recognise how teams evolve and assess your own team's position
  • communicate effectively in writing
  • organise your time and prepare, design and conduct meetings for maximum effect
  • define effective verbal and non-verbal communication and its role in
  • developing and maintaining trust with team members
  • design effective goals and targets
  • review the advantages and risks of giving and receiving feedback.

What will the course cover?

  • Determining the role of a manager and leader.
  • Learning styles.
  • The four-stage model of team development.
  • Leadership styles.
  • Assertiveness.
  • Giving feedback.
  • Goal setting.
  • Organising your time.
  • Delegation.
  • Effective team briefings.
  • Managing conflict.
  • Fierce Conversations.
  • Motivation.

Print course outline | Download Word document | Link to page: http://www.qa.com/MPDSUTM2

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