Beyond Training: Service Management Learning Consultancy

We can provide:

Cost effective, high impact Service Management learning solutions
The knowledge to ensure your organisation is kept up to date with leading best practice methodologies, helping you to stay ahead of your competitors
Accredited learning, with pass rates that exceed the national average

More information

Our full service management portfolio
Case study
The benefits of ITIL service management
QA the clear choice for ITIL training
Contact us by email or call 0845 757 3888

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Find out more about our ITIL and service management training courses and learning services.

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Our Service Management Learning Consultancy can develop bespoke solutions to meet your specific learning requirements.

Our solutions are designed to complement our core training products, helping you to deliver world class systems and services.

Our philosophy is based on engaging with customers to understand their requirements and needs. With this understanding our experienced consultants can then design, develop and deliver a customised service management learning solution.

Our approach

Understand the need
Benchmark success
Design learning
Deliver learning
Evaluate success

Service Management Learning Consultancy - what we offer

Assessment Services
We provide a detailed assessment of your organisation's capabilities against a variety of best practice standards and frameworks. These assessments provide a foundation on which we can develop an appropriate learning programme to take your service management capability to the next level.

Workshops
We deliver a wide variety of service improvement workshops. Using both our catalogue of 'off the shelf' workshops and the ability to design and develop workshops to meet customer specifications, we can provide the very best support to your Service Improvement initiatives.

Bespoke Training
This training is offered in addition to our core service management portfolio. We will create content and tailor delivery to meet specific customer requirements.

Experiential learning
Thorough our partnership with G2G3, we focus on the learning process for teams. Teams and individuals learn from direct experience of a simulated service scenario.

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QA - training courses across the UK and Ireland from the leading provider of PRINCE2 and Microsoft training

QA provides PRINCE2 training, project management training, Microsoft training, Cisco training plus an extensive range of 1500 other courses covering all areas of IT, project management, service management, business applications and professional development. We provide PRINCE2 training and all courses in locations including London, Bristol, Reading, Milton Keynes, Birmingham, Leeds, Manchester, Newcastle, Glasgow, Edinburgh, Ireland plus online eLearning and virtual learning.

PRINCE2®, ITIL®, M_o_R®, MoP®, P3O®, MSP® and MoV® are registered trade marks of the Cabinet Office. The Swirl logo™ is a trade mark of the Cabinet Office. The PRINCE2®, ITIL®, M_o_R®, MoP®, P3O®, MSP® and MoV® Accredited Training Organization logos are trade marks of the Cabinet Office. PMI®, PMP®. CAPM® and PMBOK®guide are registered certification marks and trademarks of the Project Management Institute Inc. Green Project Management®, is a registered trademark of GPM Global. BPUG® is a Registered Trade Mark and Registered Community Trade Mark of Best Practice User Group Ltd. IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis. QA is an endorsed education provider of IIBA. IIBA® is a registered trademark owned by International Institute of Business Analysis. The Open Group Certification logo is a trademark and the word TOGAF® is a registered trademark of The Open Group in the United States and other countries. QA Limited is an Accredited TOGAF® 9 Training Course and complies with the accreditation requirements for The Open Group TOGAF® Certification for People program. Cisco, the Cisco logo, and Cisco Systems are trademarks or registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. ILM is a trademark of the City and Guilds of London Institute and is used under licence. Microsoft is a registered trademark of Microsoft Corporation in the United States and/or other countries. APMG Swirl Agile Project Management Device is a Trade Mark of APM Group Ltd. Salesforce is a trademark of salesforce.com, inc.

All third party trademark rights acknowledged

QA reserves the right to improve the specification and format of its courses for the benefit of its customers without notice to the customer.