ISO/IEC training

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ISO/IEC 20000 is the first worldwide standard specifically aimed at IT Service Management. It describes an integrated set of management processes for the effective delivery of services to the business and its customers.

For more details about ISO/IEC and how we will help you assess the benefits it would bring to your organisation, please contact us.

 

Training courses

ISO/IEC
Course title delivery methodcodedays
ISO/IEC 20000 Foundation CertificateClassroomQAISO20KF3
ISO/IEC 20000 OverviewClassroomQAISO20KO1
ISO/IEC 20000 Overview (half day)ClassroomQAISO20KOH½
ISO/IEC 20000 PractitionerClassroomQAISO20KP3
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