| Location | May | Jun | Jul | Aug | view later dates |
|---|---|---|---|---|---|
| Location | Sep | Oct | Nov | Dec | view earlier dates |
| International House, E1W | |- | |- | |- | |- | ![]() |
| Location | Sep | Oct | Nov | Dec | view earlier dates |
|---|---|---|---|---|---|
| International House, E1W | |30 | |- | |- | |- | ![]() |

| 30 Sep | 5 or more places available | £980 exc VAT | |
| Solve Problems and Make Decisions training in International House, E1W | |||

We know there are times when you need more than a standard training solution. When this is the case, QA will help you to analyse and define the changes in knowledge, skills and behaviour which are required – from your managers and teams – to enable your business to grow.
Contact us for more details.
Thoughts, ideas and reflections from the Head of Customer Experience at QA
There is a general expectation when we are employed to do a job that we will complete our tasks diligently and to the best of our ability. Because such expectations exist, when we do a good job it can often go unnoticed.
I’m sure most of us have heard of or seen the character from Little Britain called Vicky Pollard – famous for her ‘yeah but no but yeah but not but’ dialogue.
Having spent a short but enjoyable time working in Netherlands, my trip was to end on a lull, which incurred a four hour wait a Schiphol airport. I had already planned several activities to keep me amused, including a bit of airport shopping (I mean who can resist that?), something to eat and my current book, ‘Quiet Leadership’ by David Rock.
If you mentioned Microsoft Access to me 20 years ago I would have fainted just hearing the name. Not today!