“We’ve been working with QA for over a decade and we continue to
work with them because of the innovative and business aligned
learning solutions they offer. Over the years we have been working
with QA they have made a consistent investment in the relationship
with BT, and we see the benefit of that in the service we receive.
Their engagement approach and understanding of our business needs
has developed a strength of relationship that makes QA one of our
valued partners.”
Mark Summerson, General Manager – Unified Communications
for BT Global Services
QA corporate brochure
Find out more about out how we help to develop the skills and capabilities for everyone from apprentices to business leaders
How QA has helped BT boost performance
QA and BT have worked together for many years to improve skills,
productivity and competiveness at BT. Find out what these
programmes delivered in a sample of the case studies.
QA worked with BT Innovate & Design to drive awareness and
knowledge in this area, helping BT's competitive advantage in
this area.
QA and BT together produced a training programme to boost skills
and confidence of engineers on BT specific technology, to drive
productivity and service efficiency.
QA developed a training needs analysis for around 1,200 people
worldwide, within BT Global Services, in order to deliver the right
training across this broad group.
How QA helped BT to take and support unified communications in
the marketplace with training on a range of Microsoft and BT
specific technology.
Together BT and QA enabled the presales teams at BT Global
Services to prepare for the launch of major new Microsoft
products.
QA provided BT Fleet's people with the confidence and skills to
work with PCs and manage their bespoke applications.
QA designed, project managed and delivered a bespoke training
solution for BT South Tyneside, ensuring a seamless transition of a
major Windows migration.
Tel: UK 0845 757 3888 | Ireland: 01 284 6796
