Jennie Marshall

Jennie Marshall’s blogs

34 items found

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Let’s ban the but!

19 April 2013

I’m sure most of us have heard of or seen the character from Little Britain called Vicky Pollard – famous for her ‘yeah but no but yeah but not but’ dialogue.

What’s ‘fair’ and who determines it?

08 April 2013

Is life always fair? We all face ups and downs in our life but how do we deal with the situation...

What’s the secret to your success?

14 March 2013

As a learning consultant, I get asked this a lot. And, I’m always a little embarrassed by it. For the most part, I get the question from people who are in their twenties. They want to know “the secret path to the top of the leadership ladder” or they just simply comment, “I just want to be a manager and in charge!”

How do I get a faster response to my email?

21 February 2013

This is a question I get asked a lot when running courses in communication. It’s the answer many seek for years without ever finding a solution.

When did you last make your customers feel valued?

14 February 2013

I’m sure you’ve heard the term used by the marketing departments so frequently that it often seems tired and outdated. In fairness, it expresses what all brands strive for but don’t all get: genuine customer loyalty.

The missing link for team harmony

05 February 2013

Do you ever wonder why your team just isn’t connecting or collaborating? Do you wish people could understand each other and just appreciate the strengths each person brings to your team?

Come on, ‘fess up – what are your AMB’s?

29 January 2013

I’ve been working over the last few days with a variety of delegates looking at good meeting practice. It’s always a good insight to hear about the things that happen in meetings that I’d forgotten existed out there in the non-learning environment world.

Changing habits

22 January 2013

I heard on the news earlier this week that it was ‘Blue Monday’. No, not a day dedicated to New Order and their legendary song, but a day that experts say is the day of the year on which most of us feel at our lowest ebb.

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