Bob is a twenty-year veteran of the IT industry, with experience that ranges from mainframes, Unix and PCs. Bob has experience developing applications in a range of languages – and developing Internet and intranet applications. Bob has been with QA since 2003 – focused on SQL Server development and training – and in 2005 he won QA’s Trainer of the Year Award. Bob has delivered training throughout Europe and the Middle East. Bob has found it necessary to issue an apology for his sense of humour at the start of each course, as he finds this saves time later on.